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Who We Are

We spend a lot of time educating our customers to go to the BBB website to check on any service provider before they make their decision. We have great confidence in our accreditation and want our customers to feel good about the decision to hire us or one of our competitors.

Pop-A-Lock Minnesota
Minneapolis, MN 

Trust is Earned

Our Vision
An ethical marketplace where buyers and sellers can trust each other.

Our Mission
To be the leader in advancing marketplace trust. BBB accomplishes this mission by:

  • Creating a community of trustworthy businesses,
  • Setting standards for marketplace trust,
  • Encouraging and supporting best practices,
  • Celebrating marketplace role models, and
  • Denouncing substandard marketplace behavior.

Proud to be the first Better Business Bureau
The Better Business Bureau (BBB) of Minnesota and North Dakota is proud to be known as "the first BBB" - in the world! Our roots trace back to 1912 in Minneapolis, when local business leaders banded together to promote truth in advertising, forming a "Vigilance Committee" of the Minneapolis Advertising Federation. This was the genesis of the Better Business Bureau, and nearly a century later, the BBB is still supported by civic-minded business people. Together, we continue to advance marketplace trust with a variety of programs and services for both businesses and consumers.

With more than 6,300 area Accredited Businesses, representing a variety of industries, professions, and company sizes, the Better Business Bureau is a nonprofit organization that promotes ethical relationships between businesses and the public through voluntary self-regulation.

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